Policy
Returns Policy
Last updated: May 16, 2026
Digital products
Digital guidebooks and printable bundles are generally non-refundable once access has been delivered. If a file link fails, support will help restore access.
Skin-care products
For damaged, incorrect, or defective product delivery, contact support within 14 days with the order number and clear photos of the issue.
Merch products
Made-to-order merch can be replaced when there is a print, size, or fulfillment issue caused by production. Buyer-selected wrong sizes are handled case by case.
Refund timing
Approved refunds are returned to the original payment method. Processing time depends on the payment provider and bank.
Questions
Email christinac90@yahoo.com with your order number and a short description of the issue.